DELIVERY + PICK UPS
-
Can I receive my order at a specific time?
In order to ensure deliveries are received on time, we always work with a time slot window of 3 hours. Time slots: (1) 10-1pm (2) 1-4pm (3) 4-7pm
-
Do you offer same day delivery?
Yes, but only the next time slot can be selected.
-
What are your prices for delivery?
In the checkout field, you have the option to select delivery or pick up. Delivery fees vary between $25 and $50 based on the delivery address you provide, while store pick ups are free.
-
Does the Oversize Balloon fit in my car?
Yes, most vehicles do accommodate our Oversize Balloon. However, it is ideal for the safety of the balloon to have an SUV or hatchback vehicle.
DESIGN
-
Can I customize the graphic on the Oversize Balloon with a typography to match a specific theme?
Yes we can, you will need to fill out the form found in the *request a quote* section and insert an inspiration photo as reference.
-
Can I customize both sides of the Oversize Balloon?
Yes, an additional charge will be added.
-
How long do your balloons last?
Our balloons last up to a week when stored in room temperature. When the storage space is too hot or too cold, the balloon will begin to deflate. Wah!
Sponsorships
-
Can you sponsor our event?
We are very selective with the organizations we choose to collaborate with making sure they align with our brand philosophy. Please send all requests to: chrissy@hauteballoon.com
PLANNING SERVICES
-
Can your team plan my entire event from A to Z?
I want my party to be Haute! We can take on any party, large or intimate, and bring it to an Haute level. Please send us an email to make an appointment.